Contributing to the Mautic documentation

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Mautic is an Open Source marketing automation platform. We welcome contributions to improve and maintain our documentation.

Mautic is made up of over 39 Git repositories. To contribute to the Mautic User guide, you must fork the mautic-documentation Git repository. You can also contribute to the Developer documentation by forking the developer-documentation Git repository.

Get Started

Although we support using both GitHub and Grav for making changes to the documentation, we'd prefer contributions using GitHub for the following reasons:

  • versions - Anyone can restore previous versions or refer to any version of the file.
  • authorship - Not only every file but every line has its author.
  • community contributions - You needn't worry about deleting someone else's work while working on the same document.

You might require some knowledge of Git to clone, modify, commit, and push changes. However, there is a way to avoid that and edit the files directly in the GitHub web interface or via our web-based interface using the Grav CMS. To learn how to contribute using GitHub, see Using GitHub. If not, you can contribute easily using Grav.

Report Issues and Fix Bugs

If you intend to make any changes to the documentation, we recommend filing an issue. This allows us to reach an agreement on your proposal before you put significant effort into it. To report new issues or fix existing issues, visit the Mautic Documentation Issues page on GitHub.

A great place to start and familiarize yourself with our contribution process is to take a look at the list of good first issues that we have earmarked for new contributors. These issues have a relatively limited scope.

If you wish to fix an issue, please check the comment thread to ensure that no one else is already working on a fix. If nobody is working on it at the moment, please leave a comment stating that you intend to work on it to avoid any accidental duplication of your effort.

Documentation Repository Structure

The Mautic documentation repository consists of the following files and folders:

The file serves as the introduction and description of this repository. This file does not contain any product documentation.

The folders in this repository are grouped together by topics.

  • The pages folder contains folders for each chapter in the Mautic user guide. Each folder contains .md files (one per language - currently English only) that you can edit along with images used in this page. For example, within the Campaigns folder, you'll sub-folders for subtopics such as Managing Campaigns, Campaign Events, etc. Each of these folders contain its own file and all images used in the .md files.
    • Similarly, the plugins folder contains folders for each plugin that Mautic offers.
    • The themes folder contains all the themes available for this repository. Each folder contains supporting files for a separate theme.

Style Guide

For keeping contributions consistent, we encourage you to read our Style Guide which is a set of conventions that we follow while writing documentation for Mautic. You can find our Style Guide here.

Mautic documentation is written with Markdown markup, a simple but flexible text formatting language. The Markdown files are appended with the .md extension.

How to contribute

Using Grav

Previously GitBook was used to manage the Mautic documentation. However, this became cumbersome to maintain and difficult for those who were not familiar with Git. After exploring various solutions, the Education Team decided that Grav would best meet the needs of the Community.

  1. Go to the login page. Create a Mautic Community login, or log in with your existing forum/website account.
  2. Send a message on the Documentation slack channel to have your account raised to 'editor' - get a Slack invite here.
  3. When logged in, go to the admin panel (ask the team for the link) and make your changes.

Using GitHub

  1. Fork this GitHub repository.
  2. Select a file to edit on your fork.
  3. Make your commits.
  4. Open a pull request to base fork: mautic/mautic-documentation with base: master.
  5. Include and reference any Issues your Pull Request addresses. Be sure to write 'closes #0001' if your PR will close an existing issue, so that they are automatically linked.

Editing documentation using the command-line

If you want to edit documents using the Git command-line system, read this section. You can also use the GitHub CLI utility that makes working at the command line easy.

  1. In the command-line cd to where you want the documentation repository to be located.

  2. Clone this repository.

    git clone --origin upstream
  3. Fork this repository at GitHub or use the hub utility.

    hub fork --remote-name origin
  4. Once cloning has completed, open the project in the editor of your choice.

  5. Create a new branch for your edits. Please name your branch something descriptive like {yourusername}-revision-readme-file

    git checkout -b {yourusername}-revision-readme-file upstream/master
  6. Make your changes.

  7. Stage and commit your changes to your local repository.

    git status --short
    git add <new and modified files>
    git commit --message 'move contributing to new file'
  8. Push to origin.

    git push origin
  9. Review the changes at your fork -{yourusername}/mautic-documentation.

  10. Submit your pull request using one of these methods:

    • Direct link -{yourusername}/mautic-documentation/pull/new/{yourusername}-revision-readme-file
    • GitHub web interface - base fork: mautic/mautic-documentation and base: master at GitHub
    • Use the hub utility
    hub pull-request

Editing documents in the GitHub browser interface

If you're unfamiliar with the Git command-line but still want to contribute to the Mautic documentation via GitHub, read this section.

Using as an example:

  1. Fork this repository under your account so you'll have permission to edit.
  2. Select the file . Refer to the Mautic Documentation Repository Structure section.
  3. With the content of visible, click on the pencil icon to begin editing the file.
  4. After you've made a change, scroll down to the Commit changes form. Saving your change requires describing what was changed and why.
  5. Before submitting your commit, select the box for Creates a new branch to start a new branch for your change. Name your branch something like {yourusername}-revision-readme-file
  6. Select Propose file change.
  7. In the next dialogue box, describe what you've changed and why then select Create pull request to open a pull request proposing we add your changes to our official repository.

Note: If you are updating more than one file, then you can select the newly created branch to switch to the branch, and then repeat this process until you have made all the required edits, before creating a pull request.

Mautic specific information

Example domain references

Use as the reference domain for documentation.

For the various installation types, use

  • standard Mautic URL example
    • include www if relevant
  • Mautic installed as subdomain URL
  • Mautic installed as subdirectory URL

Protocol scheme: http vs https

  • Prefer the https:// protocol in documentation.
  • If you need to show both protocols, add brackets around the (s)


Linking to Release versions

  • Use an absolute external link to reference the official released versions of Mautic. The project adheres to Semantic Versioning, so all version numbers have three components: <MAJOR>.<MINOR>.<PATCH>

  • Prefix the version with the word Mautic in the text, and the full three-part version number in the link macro.

    • A <MAJOR>.<MINOR> release version without <PATCHES> may be used in the text, but still use the full three-part version number in the link.
  • Wrapping the version number in <code> backticks "`" is optional.

Since Mautic 2.9, when...

Since [Mautic `2.9`][release-2.9.0], when...

[release-2.9.0]: <>

latest version

Avoid using the term current or latest if you actually mean _"the currently released version of Mautic that I installed."

In most cases, it has no meaning when a new version is released. Instead, check the latest release and explicitly use that version number.

Do NOT do this:

In the latest version of Mautic...

DO this instead:

In Mautic 2.15.3 ...

> In [Mautic `2.15.3`][release-2.15.3] ...

[release-2.15.3]: <>

References to leads and lead lists

Include this Note if there are references to outdated terminology that cannot be updated.


In this document, there may be references to outdated terminology such as

  • leads,
  • lists or lead lists, and
  • anonymous leads

In Mautic version 1.4,

  • leads were renamed to contacts
  • lead lists were renamed to segments
  • anonymous leads were renamed to visitors
markdown syntax ##### reference note ```markdown> **Note**>> In this document, there may be references to outdated terminology such as>> - _leads_,> - _lists_ or _lead lists_, and> - _anonymous leads_>> In [Mautic version `1.4`][release-1.4.0],>> - _leads_ were renamed to _**contacts**_> - _lead lists_ were renamed to _**segments**_> - _anonymous leads_ were renamed to _**visitors**_ [release-1.4.0]: ```

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