This new channel was added in Mautic 1.4.0. It allows Mautic to send text messages from campaigns.
Before you start to send text messages from your Mautic, it needs to be connected to the service which can send them. The first and default implemented service is Twilio. In order to configure the text messages correctly, follow these steps:
A Text Message can be created/modified only via Campaign Builder.
The new Text message will be pre-selected so you can save the Send Text Message action as well. You can use the action in your Campaign dripflow.
Alphanumeric Sender ID allows you to send Twilio Programmable SMS messages using a personalized sender name, in supported countries (see [International Support for Alphanumeric Sender ID][twilio-international-alphanumeric-id).
Instead of using an E.164 formatted Twilio Phone number for the "From" value, you can use a custom string like your own business' branding.
Note: Additionally, messages sent out using an Alphanumeric Sender ID can not be replied to directly.
Alphanumeric Sender ID is automatically supported on all new upgraded (paid) Twilio accounts. It is not supported for Free Trial accounts.
You can validate that Alphanumeric Sender is enabled on your account by following these steps:
Just setup your alias in plugin settings:
Read more info about Alphanumeric Sender ID on Twillio site.
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